About Us

Welcome to HealthSheba

Your Trusted Online Shopping Destination in Bangladesh

At HealthSheba, we make online shopping simple, safe, and enjoyable. As a homegrown Bangladeshi e-commerce platform, we bring you a wide range of authentic everyday-use products — delivered straight to your doorstep across all 64 districts of Bangladesh.

Whether you are shopping for yourself, your family, or your home, HealthSheba (healthsheba.com.bd) is your one-stop online store for quality products at honest prices.

Our Story

HealthSheba started with a simple goal — to make authentic, quality products easily available to every Bangladeshi family through a trusted online platform.

We noticed that many online shoppers in Bangladesh struggled with the same issues: fake products, hidden charges, unreliable delivery, and poor customer service. We decided to build something different.

What began as a small initiative has grown into a trusted online shopping destination for thousands of customers across Bangladesh. Today, we proudly serve families, students, professionals, and senior citizens — anyone who wants a smooth, safe, and rewarding online shopping experience.

Every product we sell is carefully selected, sourced, and quality-checked before it reaches your hands. Because for us, customer satisfaction is not just a goal — it's our daily commitment.

Our Mission

"To deliver authentic, quality products to every home in Bangladesh — with honesty, care, and unbeatable customer service."

We are committed to:

Offering 100% authentic products from trusted sources
Maintaining fair, transparent pricing with no hidden charges
Providing friendly, responsive customer support
Building long-term relationships with our customers
Continuously expanding our product range to meet your everyday needs

Our Vision

To become Bangladesh's most trusted online shopping destination — a brand that families recommend to their loved ones, and a platform that puts customers first in every decision.

What We Offer

HealthSheba brings you a thoughtfully curated range of products across multiple categories:

🛍️ Lifestyle Products — daily-use items for modern living 👟 Comfort Footwear — orthopaedic and ergonomic shoes for everyday comfort 🏠 Home Essentials — practical products for your home and family 👨👩👧 Family Care — safe, useful products for every member of your household 👜 Personal Accessories — bags, organisers, and lifestyle accessories 🎁 Gift Items — perfect for festivals, occasions, and loved ones

Every category is built on one principle — products you can trust, prices you can afford.

Why Choose HealthSheba?

✅ 100% Authentic Products

We source directly from authorised distributors and trusted suppliers. No fakes, no replicas — just genuine quality.

✅ Nationwide Delivery

We deliver to all 64 districts of Bangladesh through reliable courier partners — fast, safe, and dependable.

✅ Cash on Delivery (COD)

Pay only when you receive your order. We earn your trust before we earn your money.

✅ Easy 7-Day Return Policy

Not satisfied? Return or exchange your product within 7 days with our hassle-free return process.

✅ Friendly Customer Support

Our local Bangla-speaking support team is just a phone call or message away — Saturday to Thursday, 10 AM to 8 PM.

✅ Honest Pricing

No inflated prices, no hidden fees. What you see is what you pay.

✅ Secure Shopping

Your data and payments are protected with industry-standard SSL encryption and secure payment gateways like bKash, Nagad, Rocket, and SSLCommerz.

Our Values

The principles that guide everything we do:

🤝 Trust — We earn it through honest dealings, every single day.
💎 Quality — We never compromise on the products we sell.
❤️ Care — Every customer is treated like family.
📈 Growth — We listen, learn, and constantly improve.
🇧🇩 Local Pride — We are proud to serve our country and our people.

Our Promise to You

When you shop at HealthSheba, we promise:

✔️ The product you receive will be exactly as described — no surprises, no compromises. ✔️ Your personal information is safe with us — we never sell your data. (See our Privacy Policy) ✔️ If anything goes wrong, our team will work honestly and quickly to make it right. ✔️ We will always respect your time, money, and trust.

Trusted by Customers Across Bangladesh

Thousands of happy customers have chosen HealthSheba for their online shopping needs. From the busy streets of Dhaka to towns and villages in Sylhet, Khulna, Rajshahi, Chattogram, Barishal, Rangpur, and Mymensingh — we are honoured to serve every corner of Bangladesh.

We are not just an online store. We are a community of people who value quality, trust, and great service.

Our Commitment to Compliance

HealthSheba operates in full compliance with the laws of Bangladesh. We follow:

Bangladesh Consumer Rights Protection Act, 2009
Bangladesh Bank regulations for online payments
Digital Commerce guidelines issued by the Ministry of Commerce
ICT Act, 2006 and Digital Security Act, 2018

We are committed to ethical business practices, transparent communication, and customer-first service.

How We Work

Behind every order is a dedicated team working hard to make sure your experience is seamless:

Sourcing — We carefully select products from authorised brands and verified suppliers.
Quality Check — Every product is inspected before being added to our inventory.
Listing — Detailed product information, real photos, and honest descriptions.
Order Processing — Quick confirmation, careful packaging, and fast dispatch.
Delivery — Through trusted courier partners across all 64 districts.
After-Sales Support — Available 6 days a week to assist you with anything you need.

Get to Know Us Better

We are more than just an online shop — we are a brand that listens, cares, and grows with you. Follow us on social media to see what's new, get exclusive offers, and join the HealthSheba family:

Facebook: facebook.com/healthsheba
Instagram: instagram.com/healthsheba
YouTube: youtube.com/@healthsheba

A Message from the HealthSheba Team

"Thank you for choosing HealthSheba. Your trust means everything to us. Whether this is your first order or your hundredth, we are here to serve you with the same dedication and care.

If you ever need anything — a product recommendation, help with an order, or just a friendly chat — we are only a message away.

Happy shopping!

— Team HealthSheba"

Visit, Call, or Write to Us

📍 Address: Rayerbag Shopping Complex, Dhaka, Bangladesh 📞 Phone / WhatsApp: +880 1894-700596 📧 Email: support@healthsheba.com.bd 🌐 Website: healthsheba.com.bd 🕒 Hours: Saturday – Thursday, 10:00 AM – 8:00 PM (BST)

For any questions, please visit our Contact Us page.